Revenue Services requires 30 days’ notice from the date of receipt to process requests received through this method.
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If you have a withdrawal scheduled within the 9-day period the funds will be withdrawn from the original bank account as scheduled.įor more information, please refer to How to remove a PAD from a property tax account for cancellations or How do I change my PAD banking information or withdrawal date for updates.Ģ) Complete and return the Request for Change(s) - Pre-authorized Tax/Water and Sewers Accounts form. Revenue Services requires 9 days to process updates and cancellations through this method.
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There are two ways to update or cancel your Pre-Authorized Debit Plan (PAD):ġ) Login to My ServiceOttawa and navigate to your registered property tax account by selecting “View” next to the applicable property (if you have not yet registered your property tax account, follow these instructions) then select the blue menu option titled “Pre-authorized debit” and submit a request to “Update PAD plan” or “Cancel PAD plan” by selecting the appropriate green button. If you choose to do so, you can use any publicly available computer with access to the internet and make a property tax bill payment online using your credit card, Interac Online or Debit card. You can pay via your financial institution in-person or by telebanking, through our PAD plan, by mail or by dropping off a cheque at one of the secure payment drop-boxes located outside the main entrance of the Kanata Client Service Centre at 580 Terry Fox Drive or the Orleans Client Service Centre at 255 Centrum Boulevard. You can pay via your financial institution online or by telebanking, online by payment card, through our PAD plan or by mail. You can pay your property tax bills online by payment card. You will receive a physical receipt when paying in-person at one of our Client Service Centres and an electronic confirmation when paying online by card.
This means payments made on a due date before 10PM via Paymentus should be reflected as payments made on time. Online payments by card through Paymentus made on weekdays do not have a cut-off time until 10PM. Check with your financial institution to find out the cut-off time applicable to you. Online, telephone or in-person payments made via your financial institution that are completed before your bank’s cut-off time if it is before your due date will be reflected as payments made on time.